Expert Implementation Support
Guided by Proven Best Practices
We’ve been working in the laboratory industry for over 20 years, so we’ve seen what works. During implementation, our experts will help you configure your solution using best practices that have worked for all types of labs performing all types of testing.
Informed by Your Needs and Feedback
We bring best practices to the table, but your input is the most valuable factor in how we structure your implementation plan. We listen first and then make recommendations, because no one knows your lab better than you.
The Four Phases of ApolloLIMS Implementation
Our ApolloLIMS implementation process addresses four main dimensions that are critical to your success.
Before we start configuring our system, we build an understanding of precisely what you need. We work together with you to understand factors like your current workflows, your ideal workflows, and key commercial operations needs.
We ensure each team member knows how to use ApolloLIMS and how to get maximum value from the system. This phase includes onsite sessions as well as web-based training.
Once we have a clear picture of your lab’s needs, using the rules-based nature of ApolloLIMS, we configure the system to address all of your requirements. This includes setting up order processing, instrument integration, any third-party interfaces, and the building of your reports.
Launch and Support
After stringent testing and validation, we’ll help you go live with your new system and be there by your side Day 1. Once things are up and running, you’ll have on-demand support to answer any questions or resolve any issues that may arise.