Voice Response System
| Product |
| ApolloLIMS |
| Instrument Manager |
| Quality Control |
| Quality Assurance |
| Specimen Storage |
| Supply Shipping |
| Advanced Reporting |
| Voice Response |
| HL7 Interface |
| SDMS / Document Imaging |
| Additional Services |
The Voice Response System (VRS) enables laboratory clients to access test results via a touch tone telephone 24 hours a day/7 days a week. The Voice Response System is a very convenient feature for physicians and their office staff.
The system can be setup with multiple levels of security. For instance, a laboratory may require a submitter code to access the system. In addition, the system will prompt the user to enter a "personal identification number" (PIN). The system may even be configured to require such information a date of birth and patient number.
To take complete advantage of the Voice Response System the Advanced Reporting module must also be implemented in the LIMS.
Key Features
- 24/7 instant access to test results for valuable laboratory clients
- Seamless integration to the Advanced Reporting module of the LIMS
- Relief of congested communication lines into the laboratory
- Option of multiple reporting options when integrated with the Advanced Reporting module
- Fax Back on demand (Fax Hardware not included)