Custom and Site Specific Development
Common Cents Systems programming and project staff members are available to develop and implement enhancements to ApolloLIMS or any associated module. These enhancements are considered site specific and are billed on an hourly basis for programming charges.

Quarterly Site Visits
To get full benefit from the LIMS and to keep staff trained on new releases the client laboratory has the option of adding scheduled quarterly onsite visits with Common Cents Systems programming staff to the software maintenance agreement. Quarterly Site Visits have proven to be an effective way of maintaining project efficiency and for seeking other opportunities to improve the efficiency of the laboratory.

Premium 7 / 24 Support Coverage
If a client laboratory routinely has the need for 24 hour support coverage Common Cents Systems has made an advanced level of support available. Premium Support Coverage provides continuous 24 hour a day, 7 day a week support coverage. The Premium Support Coverage contract allows for unlimited after hours support calls and provides the ultimate in availability to our programming staff.